The Sumner Hotel is a delightful gem nestled in the vibrant city of London at 54 Upper Berkeley Street. With a commendable rating of 4.2, it stands out as a preferred choice for both business travelers and tourists seeking a comfortable haven.
Many guests have praised the exceptional staff service. Dianne Meyer commented on the delightful concierge who went above and beyond to assist her in finding friends, showcasing the hotel's commitment to guest satisfaction. This friendly service is echoed by other reviews, highlighting the welcoming nature of the staff, who consistently strive to ensure a pleasant experience.
Cleanliness is another hallmark of The Sumner Hotel, as noted by Robin Bick and others. Guests appreciate the well-maintained rooms that are recently updated, ensuring a comfortable stay. While the rooms may be on the smaller side, they provide excellent value, especially considering their prime location in a prosperous residential area close to attractions like Hyde Park and Buckingham Palace.
For those who start their days early, Edmond S. L. Ho found the early checkout process to be seamless and hassle-free, reinforced by the staff's helpfulness. The breakfast options are plentiful, offering a lovely buffet that pleases many guests, making for a great start to their day.
In terms of amenities, The Sumner Hotel provides free Wi-Fi and kid-friendly options while maintaining a smoke-free environment. Although it lacks certain luxuries such as a pool or fitness center, guests frequently appreciate the hotel's location amidst chic boutiques and restaurants, making it ideal for exploration after a day of meetings or sightseeing.
In summary, The Sumner Hotel is a perfect blend of service, cleanliness, and location. Whether visiting for work or leisure, guests can expect a welcoming atmosphere coupled with all the essentials needed for a pleasant stay. With its accommodating staff and strategically advantageous position in London, returning to The Sumner Hotel is a decision many guests are eager to make.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.